Frequently Asked Questions

Everything you need to know about shopping with Abby & Evie

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a confirmation email with tracking information.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Do you offer international shipping?

Currently, Abby & Evie ships to the United States, Canada, and the United Kingdom. Shipping rates and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options via Shop Pay.

How can I track my package?

Once your order has been processed, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.

Are your products ethically sourced?

At Abby & Evie, we prioritize quality and responsibility. We partner with manufacturers who adhere to strict fair labor practices and environmental standards to ensure our products are made with care.